azbackpackr wrote:You never, ever lose one customer at a time.
joe bartels wrote:@Tough_Boots yep, stats figure 20 to 1 then 10 to that 1 that simply just take their business elsewhere
I've had bad experiences at REI, I've had good ones too... generally I'm more influenced by the fact that REI carries what I seek.
@maxpower Jim L went ABOVE and beyond to support that local business. Like a friggen hour later for a twenty dollar purchase I was about ready to slap somebody. I couldn't decide between Dave or Jim
joe bartels wrote:Jim L went ABOVE and beyond to support that local business. Like a friggen hour later for a twenty dollar purchase I was about ready to slap somebody. I couldn't decide between Dave or Jim
Jim Lyding wrote:Turning over inventory is far more important for a retail store than the margin on an individual item.
AP wrote:The industry's fortunes are brightening enough that U.S. factories are finally adding jobs after years of shrinking their payrolls. Not a lot. But even a slight increase shows manufacturers are growing more confident. They added 136,000 workers last year - the first net increase since 1997.
What's changed is that U.S. manufacturers have abandoned products with thin profit margins, like consumer electronics, toys and shoes. They've ceded that sector to China, Indonesia and other emerging nations with low labor costs.
SuperstitionGuy wrote:A few years ago an older gentleman dressed in a dirty very will used pair of bib overalls parked his beat up old pickup truck in a Portland banks parking garage and after conducting his business at the bank forgot to get his parking ticket validated. When he returned to the bank and asked for his parking ticket to be validated the teller refused. He then asked to talk to the on duty manager who also refused to validate his parking ticket.
The man, a buyer and fixer upper of older low income homes then closed his account of approximately one million dollars and walked across the street to a competing bank and opened up a new account.
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