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Route Scout hangs on "loading"

Posted: Dec 11 2015 1:44 pm
by JasonCleghorn
for Android today?

When I launch it just says loading at the top with settings import and info icons below and won't progress. Never had any problem before...

Re: Route Scout hangs on "loading"

Posted: Jan 14 2016 1:29 pm
by joebartels
chumley wrote:
joe bartels wrote:Not 1 issue reported on iOS since it went live in August.
Are you looking for complaints? I'm sure I can come up with something! :D

Sure. Just use the contact link at the bottom of any page and I'll jump on ignoring it.

Re: Route Scout hangs on "loading"

Posted: Jan 14 2016 1:41 pm
by chumley
RS on iOS doesn't have contact links at the bottom of any page. ](*,)

Re: Route Scout hangs on "loading"

Posted: Jan 14 2016 1:44 pm
by SAMBA
@joe bartels
joe bartels wrote:It's likely a much higher figure that are not reporting.
Yo Joe,

Let's post a poll to find out?

SAMBA (aka LaFong)

Re: Route Scout hangs on "loading"

Posted: Jan 15 2016 5:20 pm
by joebartels
please stay tuned for a special announcement from the dev team...

Route Scout 2.1.14 for Android just went live on Google Play

Re: Route Scout hangs on "loading"

Posted: Jan 15 2016 6:48 pm
by JasonCleghorn
It WORKED!!!!

Re: Route Scout hangs on "loading"

Posted: Jan 15 2016 6:55 pm
by hikingaz2
Route Scout not working, loading and loading all day today, still not working. I've restarted my galaxy 6 several times, never had issue before, good thing I still had my HAZ Tracks on my phone ???? For today's hike

Re: Route Scout hangs on "loading"

Posted: Jan 15 2016 7:08 pm
by joebartels
@hikingaz2 the new 2.1.14 version just went live

If you have automatic updates turned on it will probably come in the next day or two.

You can always go into Google Play on your phone and install it quicker.
- tap the three line menu button in the upper left
- select my apps
- you should see Route Scout on top with 2.1.14 update available

Re: Route Scout hangs on "loading"

Posted: Jan 15 2016 8:01 pm
by The_Eagle
Loaded Route Scout 2.1.14 update
Galaxy S5 still works

Re: Route Scout hangs on "loading"

Posted: Jan 15 2016 10:13 pm
by cavaroc
Just got the update and it loaded right up for me! Great work! I'll give it a proper test tomorrow

Re: Route Scout hangs on "loading"

Posted: Jan 15 2016 10:37 pm
by joebartels
Thanks everyone, appreciate the response.

Unexpectedly happened on one of my test phones today and was able to pin it down.

Re: Route Scout hangs on "loading"

Posted: Jan 16 2016 9:21 am
by JasonCleghorn
joe bartels wrote:Thanks everyone, appreciate the response.

Unexpectedly happened on one of my test phones today and was able to pin it down.
Thanks Joe for all that you do!

Re: Route Scout hangs on "loading"

Posted: Jan 16 2016 9:37 pm
by big_load
I'll give it a shot in the morning.