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Route Scout unable to export
Posted: Oct 26 2016 2:00 pm
by skatchkins
"Route Scout unable to export, try again when online."
Is it me?
Android.
Tested a couple different saved routs. Problem same with wifi and G's.
Re: Route Scout unable to export
Posted: Oct 26 2016 2:08 pm
by joebartels
Tested okay a minute ago using "save to Route Cloud". Airplane mode is off.
If it's a sketchy signal maybe try in a better area.
EDIT:
Just checked and that error comes while sending so it should have passed the online test. Might try stopping and restarting the app. If unsure reboot the phone. However I'm suspicious it's something else like a non alphanumerical character in the name or a waypoint. Might try recording a mini hike walking for a minute then try "save to Route Cloud". If that saves then something is funky with the route you are trying to save.
Re: Route Scout unable to export
Posted: Oct 26 2016 2:33 pm
by joebartels
Might just need to upgrade if you have not upgraded in the past week. HAZ changed protocol from http to https so it would not be able to communicate.
iOS
- on your iPhone go to RS on App Store
- verify new version click the download cloud icon
- click open and verify the new app version on the app at the bottom of the homepage
- if it doesn't match the App Store version number do it again
Android
- on your device go to Play Store
- click the menu button upper/left in search bar
- select My Apps
- update Route Scout or all
Anyone not on ( iOS 3.0.42 ) or ( Android 3.0.47 ) needs to upgrade.
Re: Route Scout unable to export
Posted: Oct 26 2016 7:13 pm
by skatchkins
Yep. It was the updating! Thanks.