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Route Scout unable to export

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skatchkins
4xFourkopelli
Posts: 228
Joined: Dec 22 2007 8:08 pm
City, State: Glendale, AZ
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Route Scout unable to export

Postby skatchkins » Oct 26 2016 2:00 pm

"Route Scout unable to export, try again when online."

Is it me?

Android.
Tested a couple different saved routs. Problem same with wifi and G's.
May he guide you through the wilderness : protect you through the storm;
May he bring you home rejoicing : at the wonders he has shown you;
Armchair Crisis Design

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joebartels
teva joe
Posts: 6479
Joined: Nov 20 1996 12:00 pm
City, State: Phoenix, AZ
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Re: Route Scout unable to export

Postby joebartels » Oct 26 2016 2:08 pm

Tested okay a minute ago using "save to Route Cloud". Airplane mode is off.

If it's a sketchy signal maybe try in a better area.

EDIT:
Just checked and that error comes while sending so it should have passed the online test. Might try stopping and restarting the app. If unsure reboot the phone. However I'm suspicious it's something else like a non alphanumerical character in the name or a waypoint. Might try recording a mini hike walking for a minute then try "save to Route Cloud". If that saves then something is funky with the route you are trying to save.
Hike Arizona it ROCKS!

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joebartels
teva joe
Posts: 6479
Joined: Nov 20 1996 12:00 pm
City, State: Phoenix, AZ
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Re: Route Scout unable to export

Postby joebartels » Oct 26 2016 2:33 pm

Might just need to upgrade if you have not upgraded in the past week. HAZ changed protocol from http to https so it would not be able to communicate.


iOS
- on your iPhone go to RS on App Store
- verify new version click the download cloud icon
- click open and verify the new app version on the app at the bottom of the homepage
- if it doesn't match the App Store version number do it again

Android
- on your device go to Play Store
- click the menu button upper/left in search bar
- select My Apps
- update Route Scout or all


Anyone not on ( iOS 3.0.42 ) or ( Android 3.0.47 ) needs to upgrade.
Hike Arizona it ROCKS!

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skatchkins
4xFourkopelli
Posts: 228
Joined: Dec 22 2007 8:08 pm
City, State: Glendale, AZ
Contact:

Re: Route Scout unable to export

Postby skatchkins » Oct 26 2016 7:13 pm

Yep. It was the updating! Thanks.
May he guide you through the wilderness : protect you through the storm;
May he bring you home rejoicing : at the wonders he has shown you;
Armchair Crisis Design


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