This is an amazingly timely post. I have a Quarter Dome 1 that I got from REI less than 2 years ago, and when I put the tent up on the first night of my 5 day Grand Canyon trip a few weeks ago I found the shock cord was shot. I could still make it work, but a pain in the behind to say the least. Amazing, I have a $30 Big 5 tent from 20 years ago that is still going strong, and the expensive one I just got is crapping out. I am trying to argue with them about the whole "100% customer satisfaction guarantee" and not getting too far. Probably will have to end up repairing it myself. Good thing my wife likes to crochet, I can steal one of her hooks.